BSB30115 Certificate III in Business


The BSB30115 – Certificate III in Business Qualification provides the foundation for entry level participants to understand the requirements in working within a variety of business streams.

Integrating in with your workplace, training conducted under this qualification will be through a combination of online learning, workplace evidence gathering and self-study delivering skills that can be applied at work.

AQF Course Code

1-2 years

Total number of units: 12
1 core unit / 11 elective units

AQF Qualification Title
Certificate III in Business

Mode of Delivery
Workplace & blended (includes some face to face)

Workplace training: Australia wide
Classroom based training: Australia wide

Although there are no formal pre-requisites for this qualification, it is recommended and beneficial for you to have a sound level of English. During this course you will be required to have the ability to read and write simple documents and collect basic numerical data.

Career Opportunities
Customer service advisor, data entry operator, receptionist, administration assistant, word processing operator.

Qualification Pathways
Certificate IV in Business, or a range of other Certificate IV qualifications.

Code Unit of Competency
BSBWOR301 Organise personal work priorities and development
BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBITU203 Communicate electronically
BSBCMM301 Process customer complaints
BSBPRO301 Recommend products and services
BSBCUS301 Deliver and monitor a service to customers
BSBINM301 Organise workplace information
BSBADM311 Maintain business resources
BSBITU303 Design and produce text documents
BSBSUS301 Implement and monitor environmentally sustainable work practices
BSBLDR403 Lead team effectiveness
BSBMGT401 Show leadership in the workplace

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